Featured Vacation RentalQuail Run Serenity
FAQs About Our Santa Fe Homes for Rent
Below is a list of the most frequently asked questions about our vacation rentals in Santa Fe NM. If we did not answer your question about our Santa Fe homes for rent, don't hesitate to contact us.
Q: What are the check in /out times?
A: Check in time is at 4 PM and check out time is 10 AM
Q: Are we expected to clean when we leave?
A: Your cleaning fee is for your departure cleaning; however guests who are respectful of the properties are appreciated. Please put dishes in the dishwasher and dispose of trash.
Q: How do we get keys when we arrive?
A: The check in procedure and information on how to get keys will be emailed at the time the reservation is made.
Q: Is the property I see on the Internet the one I get?
A: Yes, we rent the specific property you see in full detail on our website. We believe that this is the only way to ensure your complete satisfaction with your accommodation.
Q: Is smoking allowed?
A: All properties are non smoking.
Q: Is the kitchen fully stocked?
A: Yes, in many instances stocked better than the average home.
Q: Are linens provided?
A: Yes, all linens are provided.
Q: Is there a washer & dryer available for use?
A: Yes all our vacation rentals in Santa Fe New Mexico have a washer & dryer available for guest use.
Q: Does the unit have a TV/DVD player?
A: Yes, all homes are equipped with TV and DVD player as well as a music/sound system.
Q: Does my unit have internet access?
A: Yes, all homes have internet access.
Q: Does the house have A/C?
A: Some homes have air conditioning and evaportive cooling. Please check with agent.
Q: Can we bring our dog?
A: A limited number of homes permit pets. Please see listing on the website.
Q: Do you accept credit cards?
A: We accept Visa, MasterCard, Discover and American Express.
Q: Do you offer Travel Insurance?
A: You are a valued guest and we want to do everything possible to make your trip enjoyable and worry free. Because the unforseen and unexpected can occur before you leave or when you are away from home, we recommend and offer CSA's Travel Insurance. For more information on what this insurance covers please click here: http://www.csatravelprotection.com/
Your Travel Insurance payment will be processed when you reserve one of our vacation rentals in Santa Fe. For detailed travel insurance coverage information, please contact CSA Travel Insurance directly at (866)999-4018.
Q: What is travel insurance?
A: An OPTIONAL travel insurance fee covers unexpected events and illness. This is provided through CSA Travel Insurance. Please ask about details or see our link on our website.
Q: What is required to make a reservation?
A: When you find the property of your choice, you either book it online or call us at 1 855 I RENT SF (473-6873). We require 50% at time of booking. The balance is due 60-days prior to arrival.